Help Centre

Start on the home page and enter where you are flying from, where you are going, your dates, and how many people are travelling. Choose one way or return, then search. We show you live fares from a wide range of airlines. Pick the flight that suits you, add any extras such as bags or a seat, fill in the traveller details, and pay. Once your payment is confirmed, we issue your ticket and email it to you.

Yes. On the search form you will see a cabin selector with Economy, Premium Economy, Business, and First Class. Tap the cabin you want and we pull live fares for it. You can switch cabins whenever you like and the prices update on the spot.

You can pay with your debit or credit card, plus the other options our payment partners support in your country, such as bank transfer and popular wallets. Payments run through trusted gateways, so your card is entered on a secure checkout page and is never stored on our side.

You can view fares and pay in several currencies, the Naira included. Use the currency selector to switch at any point. The amount you will pay is always shown in full before you confirm, so there is nothing hidden waiting at the end.

In most cases, yes. The moment your payment is confirmed, we issue the ticket and send it to your email along with your booking reference. Now and then an airline needs a manual step, or it is simply a busy day, and issuing takes a little longer. If anything slows it down, our team steps in and keeps you updated until it is sorted.

Please do not try to book again. Send our help desk your name and the email you used, and we will trace your payment and put it right quickly. Every payment is recorded on our side, so nothing gets lost.

No. We keep our pricing plain. The price you see covers your travel, and any service or payment charge is shown on the same screen before you confirm. What you agree to is exactly what you pay.

Membership opens up member fares, which are lower prices on many bookings, and it makes you eligible for our HDY card rewards. Joining is free, either from the membership page or the prompt on the flight results screen. Once you are a member, member prices show up on their own as you search.

That comes down to the fare rules of the airline you booked. Some tickets allow a free change, some carry a fee, and some cannot be refunded. Send us your booking reference and tell us what you need, and we will check the rules on your ticket and talk you through the choices.

Yes. The whole site runs over an encrypted connection, and payments pass through certified gateways that meet strict security standards. We only ask for the details needed to complete your booking, and we handle them with care.

We do. Alongside flights we can arrange travel insurance, an eSIM for data abroad, airport pickup, short stay apartments, and guidance on visas for study, work, and tourism. Ask the help desk and we will point you to the right service.

Message the help desk by email, phone, or WhatsApp using the details near the top of this page. During office hours we usually reply within minutes, and online you can reach us any time. A member of our team will answer you, never a robot.